We held my husband's promotion ceremony here. Carmen was a dream to work with because she was responsive, kind, and helpful. The hotel is classic with its design and beauty. All of the staff are attentive and gracious. Henley Park provided our catering as well and the food was fantastic, especially their mushroom gnocchi. Several of our guests commented on how tasty it is. They allowed us to bring in an outside specialty cake (for a $3/person fee), which we appreciated because other venues were less inclined to permit that. If you have an event, this is the place to go. The prices are fair and you definitely get a lot of bang for your buck. The only negative comment I have is that I wished they would have offered us their valet service. We spent thousands on our event, but valet services are only available to guests of the hotel. There is parking behind the hotel, but it's a bit of a way to go through the garage, elevator, and out the building next door to reach the hotel.