Terms and Conditions

Policies https://lakeheadu.catertrax.com/shoppolicies.asp?x=x&intOrderID=&intCustomerID= Savour Savour the exceptional cuisine through Classic Fare Catering, Aramark Campus Services. Our Menu offerings reflect some of our most popular selections and demonstrate the talents of our in-house culinary team. Whether you select from our suggested menus or "Challenge Our Chef" to design a menu to meet your specified needs, Classic Fare Catering will deliver outstanding food and service. Order Policy To provide you with quality service, we request orders to be placed at least three business days prior to the event. Seven days notice is required for large receptions and dinners. Orders placed less than 24 hours notice will be based on product and staff availability. Orders can be placed by internet, phone or fax. Please call the catering manager if you do not receive confirmation of your order at 343-8337.Please note:Extra charges may apply to orders delivered after 4pm and on weekends. SPECIAL INFORMATION After the event, any remaining food items provided by the caterer MUST remain at the event on campus. Food items must be removed from the event within 2 hours of service. All dishes, cutlery and catering supplies must remain in the room where the delivery has taken place. Additional charges may be applied for missing items. Prices do not include the cost of servers.Additional costs may be applied to your invoice. Guarantee If an emergency order is placed shorter than this time frame substitutions may apply. The organizer undertakes to pay the quoted rates for the number guaranteed or in attendance, whichever is greater. We are, however, prepared to serve 5% above the guaranteed number of people attending the function. Invoicing For external groups; Prior to the event, Aramark Campus Services will require a 50% deposit based on the estimated total with the remaining balance due at the time of the event. For internal groups: direct billing will be pre-arranged. Cancellation Cancellations must be received at least three business days prior to the event in order to avoid a cancellation fee of 50%. of all anticipated charges. Cancellations received within 24 hours of the function may be subject to a cancellation fee of 100% of all anticipated charges. Minimum Order Charge Please note that some menu items have minimum billing numbers. For example, barbecues have a minimum billing number of 25. You may certainly order this service for a lesser amount of people (however billing will be based on the minimum billing number). There is a minimum order amount of $25.00 for all orders. Order Change Requests Any changes/updates made to an order within 3 days of the event date will accrue a 10% surcharge to the total cost of the order.