Terms and Conditions

FACILITY RENTAL FEES A down payment along with confirmation of review and agreement to online Terms and Conditions, is required to reserve the date and space. Payment of Booking Deposit may be made by cash, check or major credit/debit card. No terms are implied or granted and no work will be allowed to commence until full payment is received. Date hold and payments are non-refundable without prior written agreement but may be used for another date if cancelled within 60 days of event. All halls and services subject to minimum fees, which vary by hall, weekday and season. PAYMENT INSTALLMENTS Payment installments shall commence 30 days after booking at regular monthly intervals and in an amount agreed upon by Encore and client and will be based on an estimate of costs of the services requested at the time the order was placed. Installments may be made by cash, check, ACH credit and debit card. Unless otherwise in writing, you agree to authorize automated debit in monthly and/or incremental payments on provided bank card or account. San Diego county sales tax is added to the order at the then current rate when payments are made. No less than 50% of the total estimated cost must be paid within 90 days of the event date with all final balances due no later than 14 days prior to the event date. Guest count/order may be reduced by no more than 10% from initial estimated amount and cannot be reduced within 14 days. Due to scheduling commitments, vendor services cannot be removed from booked events within 90 days of the event date. CANCELLATION POLICY Upon confirmation of reservation, Customer may cancel this contract without cause at any time prior to the event by paying to Encore liquidated damages (agreed not to constitute a penalty) based on the following for the total estimated value of the event: One hundred eighty (180) days or more from event date (25%), One hundred seventy-nine (179) days to sixty (60) days from event date (50%), Fifty-nine (59) days to thirty-one (31) days from event date (75%), Thirty (30) days or less from event date (100%). If Customer changes the event date, payments would be due based on the earlier event date. Should the event be moved a subsequent time, a 25% fee of the total order amount will be applied. LIABILITY, INSURANCE AND DAMAGE A credit card shall be provided for incidental or accidental damage or excessive cleaning per the following: breakage to furniture $150-$450, damage to walls $150-$250, additional cleaning and/ or undue damage to water features or other landscaping $150 to $300, cleaning due to confetti or glitter use $200 (in Spark Hall $350); any other damage upon inspection and evaluation. Additionally, any cleaning or repairs deemed necessary beyond normal use (i.e. paint damage and floor gouges) will be charged to renter. Outside vendors, if allowed, must clean the premises within two (2) hours following the event leaving it in the same condition and working order as at the start of the event setup. Failure to remove or clean will result in additional fees. If the building or any part of the premises or its contents, including furniture and fixtures, is damaged during the event, renter will be solely responsible for such damage. Encore is not liable or responsible for damage to any florals, decorations, personal possessions, clothing, cakes, food or beverages that have been brought into the premises or stored in Encore coolers. If you are permitted to use an outside food or beverage vendor, liability insurance and proper licenses or permits must be provided. Established service providers may use their license and insurance to cover damages. The insurance must cover events for public liability and personal property damage. See Full Terms & Conditions