My wife had an emergency where a family member passed away. She was sad and crying for three days without stopping. It was hard to cheer her up because I was sad also. I missed three unexcused days of work and she missed two unexcused weeks. All of our bills were past due and our tiny middle class incomes would not prevent some services in our house from being cut off. Our children were concerned and I tried to cheer them up. It seemed like my son was happy as long as he had his video games and television to watch. My daughter was very sad and was clearly depressed. I needed to find a way to cheer up my wife and my daughter. I brainstormed and decided that I should buy flowers. I traveled around to dozens of florists in the Philadelphia area. Some locations had poor customer service. The employees would stair at me and not say hello. Other florists would have flowers that were not healthy looking. They would appear to be older and it appeared that they were not of high quality. I grew up on a farm in the country and I knew good flowers when I could see them. Other locations would have good service and flowers but I would spend 20 or 30 minutes before I could get their attention in order to have assistance. This really angered me and was insulting. I made sure that I did not buy anything from these locations. This was not friendly and it made me very uncomfortable. Finally, I walked into a flower shop and the flowers looked perfect. They had the lively, colorful and good look to them. I was very impressed when I saw this. Also, as soon as I walked into the store, I had two friendly representatives assisting me. This helped me to feel at ease and comfortable. They would not leave my side until I had what I was looking for. I brought a few roses and a few spring colored flowers. I will return to that same store if I ever need anything else.