Terms and Conditions

Nneka’s Bakery - Event Catering Terms & Conditions 1. Booking & Confirmation All event catering orders must be confirmed with a signed contract and a 70% deposit. The deposit is non-refundable but can be credited toward a future event. Final guest count, menu selections, and any special requests must be provided at least 10 days before the event date. Changes after this date may be subject to availability and additional charges. 2. Menu & Pricing Our menu is customizable to meet the needs of your event. We offer a wide range of baked goods, savory options, and beverages. Prices are based on the final guest count, the type of event, and any special dietary requirements. All prices are subject to applicable taxes and service fees. 3. Delivery & Setup Delivery and Set-up fees are based on the event location and distance from the bakery. Delivery is typically within a 30-mile radius; outside this area may incur additional charges. Setup for the event will be done within the agreed-upon time frame unless otherwise specified., and a $100 fee applies. Our team will arrive at least 1 hour before the event to set up. The client is responsible for providing the necessary space, electrical outlets, and any other requirements for setup. 4. Cancellations Cancellations made 7 days or more before the event date will receive a 50% refund of the deposit. Cancellations made less than 7 days before the event will result in forfeiture of the deposit. 5. Payment The remaining balance is due at least 3 days before the event. Payments can be made via cash, credit card, or bank transfer. Late payments may incur a 5% fee per day after the due date.