My friends and I did an all out kind of deal for our good gf's birthday. We had an extravagant dinner at The Four Seasons Restaurant and saw a broadway show. So, we got a Mercedes S550 to go along with our wonderful evening escapade. We signed up for the package deal that transported us from our dinner to the broadway show. The car was scheduled to pick us up outside of The Four Seasons to take us to the broadway show, the driver came and greeted us and was very nice. He was very pleasant to do business with and made us very comfortable. He was funny too, that's a plus, oh and cute! lol. We arrived about five minutes late to the show, which was a no no, but he gave us I believe 5-10% off for arriving late....NYC traffic is a bummer so it really wasn't too much of his fault. Nonetheless, it was a good thing he gave us some of our money back. We had a vase of flowers with us too and he was kind enough to have us leave it in the car...I mean we did have it for a certain amount of time anyway. After the show, we were picked up with a different driver, though the first driver told us of this so we were not surprised. We were also able to dish out with some waters and little snacks and candies in the car, it was quite nice. We were then dropped off at Zanzibar for some late night drinks and our package deal ended there. I asked for a receipt but wasn't able to get one, however, the owner who was also our first driver offered to personally drive down to our hotel that late evening after his last job and hand it to me. And or offered to pick us up at the bar and personally take us back to our hotel, which was so KIND! I absolutely recommend this limo service, it was so personal yet professional and my friends as well as me enjoyed it to the max! :)