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View Terms and Conditions
Terms and Conditions
Payment
A minimum deposit of 20% of the total balance will be required to guarantee services and reserve equipment. The 20% deposit is fully refundable up to 30 days prior to the services, minus a 5% processing fee. The deposit, and any additional payments, are non-refundable within 30 days of the service date. Full payment is required a week before the services are provided. If no payment has been made before that date, the remaining balance of the order will be charged to the credit card on file. Failure to submit payment will result in the cancellation of the event without reimbursement of previous payments.
Changes, Cancellations, & Refunds
Changes made more than 30 days prior to the date of service are permitted without penalty. Changes requested less than 30 days from the date of service must be made in writing and Miami Sound Rental reserves the right to approve or decline the request. An approved change may result in additional costs by the client. Such as a change in location resulting in additional travel costs or a change in time resulting in an after hour surcharge or additional rental costs based on the daily rates. All cancellations must be made in writing to Miami Sound Rental. Cancellations made more than 30 days days prior to the service date are fully refundable minus a 5% processing fee. Cancellations within 30 days days of the service date are non-refundable. If there is an outstanding balance on an order being canceled less than 30 days days from the service date, the Client is still subject to pay remaining payments to Miami Sound Rental. Event can be rescheduled or a credit for a future event can be issued if requested 30 days days prior to the event. Miami Sound Rental does not guarantee availability of equipment and labor for rescheduled service dates. Any cancellation less than 30 days days prior to the service date is not eligible to be rescheduled. In the case of force majeure where Miami Sound Rental is forced to cancel operations and services due to concerns of safety for its employees, Miami Sound Rental will provide the client with an option to reschedule the service date or receive a full refund minus 5% processing fee. Miami Sound Rental reserves the right to determine if a situation falls under force majeure or not.