I recently had a retirement party at the Mesa Double Tree by Hilton. I couldn't have been happier with the result. They met every expectation. During the decoration phase I decided to make a couple of changes and the Captain Luis quickly made the changes possible for me. Elizabeth stuck by me and checked with me through the evening to be sure I was happy and had everything I needed. My guests are still calling me to tell me how wonderful the party, the food, the staff and the facility were. If I plan another party, I will certainly call Doubletree by Hilton in Mesa, First!
We had our annual company safety training at the Mesa Doubletree and first thing in the morning, anything audio/video-related that could have gone wrong, went wrong. I was stressed and scrambling to make things work and they simply would not. Luckily, a tech named Anthony Johnson with Doubletree's av company AV Concepts came to my rescue. He trouble shot my set up, chased down the issue and figured out a work-around very quickly. He even allowed us to use some of their equipment free of charge! He was able to get me up and running before my first class and the entire day went off without a hitch. He also stayed close by in case something went wrong, constantly checking if everything was good. I can't say enough about the job that Anthony did, but he certainly needs a raise. The customer service was top notch and he truly went above and beyond. It is employees like Anthony that make for a great experience and we will certainly have our next training there at Double Tree in Mesa. Thank you!
We could not have asked for a better turnout. The staff, decorations, food and service were all topnotch. We were so impressed with the quality of service that we have pre-booked for next year. Thank you Amy Ortiz and DoubleTree for making our experience memorable.
Everything was perfect for our event. The staff was great. They were very accommodating. No surprises, extremely reasonable in their prices. Thank you Julie and Gretchen for making our night great for everyone!!