From the moment we came and viewed the venue, we were met with kindness, understanding and a real family feel. Everyone was wonderful and helped us understand the process. Leading up to the day, they were so wonderful! They anticipated my questions or concerns and always were able to calm me down about literally everything related to the night. On the night of, the head waitress immediately greeted me and helped walk me through the whole process. She had already pulled out her glue gun to fix the candles before I even got there! She worked with me with all the photos being taken and all the guests arriving early. She was so accommodating and truly went above and beyond for us all night. One other thing she did was take care of my sister who has multiple sclerosis and trouble walking. She offered to get her food from the buffet. My sister was so touched! This was truly so gracious of her. Every employee was phenomenal! They were kind and respectful and always willing to help. My mom said "my water glass was never empty!".