Terms and Conditions

To ensure product availability, please determine the menu selection at least three (3) weeks prior to the event. A guaranteed attendance figure is required for all meal functions three (3) Weeks prior to the function date and is not subject to reduction. If the catering office is not advised by this time the estimated figure will automatically becomes the guarantee and is not subject to reduction. Increases are based upon approval by the Sales & Catering Department. If Root needs to produce more meals than the initial amount guaranteed for a specific entrée, the Organization is responsible for paying for those additional meals upon completion of the event. If fewer than the final guarantee number of guests attends the function the final guarantee number will be charged. The culinary and banquet staff will be prepared to accommodate 5% over the guarantee. In the event the actual guest attendance is above the 5% an additional charge of $5.00 per entrée will be applied to all guests and charged to the master account. If minimum revenue guidelines are not met in food and beverage the remaining balance will be billed as meeting room rental. In special circumstances guaranteed attendance could be required at the time of reservations. A Minimum 30 people will be required with every Event where the Room Fee is waived. All entrees and appetizers will be prepared as planned and substitutions can not be made the day of the event for guests.