Terms and Conditions

Tax & Gratuity: To ensure the superior service of Residence Inn Marriott Florence, 22% gratuity will be added to all food, beverage, and audio visual costs. Current sales tax will apply. Guarantee: In order to provide for all attendees, a guaranteed count will be needed 72 hours in advance of the function. Unfortunately, this number may not be reduced. Should you be unable to provide us with a count, Residence Inn Marriott Florence will refer to the originally contracted number and prepare accordingly. This will ensure the comfort of all in attendance. Labor Charge: In the case on-site changes are requested, additional labor fees may be assessed. Food & Beverage: Because of market fluctuations, all prices are subject to change. Should our prices increase, written notification will be given. Outside food and beverage is prohibited and Residence Inn Marriott Florence does not permit the removal of any foods provided by the hotel. Room Rental: Room rental fees are determined upon original program details. Revisions from the original contract may necessitate a revision in room rental fees. 6% tax is added to all room rental fees. Room Assignments: The Catering Department reserves the right to reassign functions rooms to best service and utilize space according to the final guaranteed number of guests. Boxes: Residence Inn Marriott Florence will gladly receive the supplies necessary for any function. The shipment of such material will be accepted no sooner than 3 days prior to the function. A nominal-handling fee of $5.00 per box, up to 50 lbs., ensures their delivery to your preferred location. Signage and Banners: Signs and banners are not permitted in the hotel lobby. In an effort to maintain appearances, the attachment of these items to function walls, floors, ceilings or curtains is also prohibited. Should these restrictions be of concern, please discuss them with your Catering Manager. Billing: Credit Card Authorization - All Charges Cancellations: Residence Inn Marriott Florence is holding the aforementioned space for the exclusive use by your group. Should the entire or partial program cancel, the Hotel will collect as liquidated damages, fees according to the following schedule: Cancellation Prior Total Estimated Revenue 0 - 14 days 100% 15 - 21 days 50% 22 - 30 days 30% Group Code of Conduct 1. The guest signing for each room(s) will be the person responsible for that room’s actions. 2. When entering / departing the hotel, please do so in a mannerly and considerate manner. 3. Please do not gather in the halls or walkways. 4. An adult is required to accompany minors in all hotel public areas. Adult/Chaperone is responsible for minors/team members actions in the hotel. 5. Proper dress is required in all common areas of the hotel, including walking to / from the pool and sports areas. 6. Please help keep the hotel as clean as possible. Should your group order delivery food, please notify hotel if you need garbage picked up outside your room or meeting area. 7. Guests are asked to maintain reasonable noise levels for the televisions, conversations, etc. 8. The use of any athletic equipment is prohibited while inside the hotel. Any equipment seen being used will be confiscated by our staff and returned upon departure. 9. Loud, obscene or boisterous behavior will not be tolerated and will result in only one warning. 10. A curfew of 11:00 pm is in affect – please reduce your sound levels (talking, televisions, radios, etc.) to a low level at that time for the remainder of the night. 11. Pulling fire alarms is a felony offense and will be reported.

Terms and Conditions

Tax & Gratuity: To ensure the superior service of Residence Inn Marriott Florence, 22% gratuity will be added to all food, beverage, and audio visual costs. Current sales tax will apply. Guarantee: In order to provide for all attendees, a guaranteed count will be needed 72 hours in advance of the function. Unfortunately, this number may not be reduced. Should you be unable to provide us with a count, Residence Inn Marriott Florence will refer to the originally contracted number and prepare accordingly. This will ensure the comfort of all in attendance. Labor Charge: In the case on-site changes are requested, additional labor fees may be assessed. Food & Beverage: Because of market fluctuations, all prices are subject to change. Should our prices increase, written notification will be given. Outside food and beverage is prohibited and Residence Inn Marriott Florence does not permit the removal of any foods provided by the hotel. Room Rental: Room rental fees are determined upon original program details. Revisions from the original contract may necessitate a revision in room rental fees. 6% tax is added to all room rental fees. Room Assignments: The Catering Department reserves the right to reassign functions rooms to best service and utilize space according to the final guaranteed number of guests. Boxes: Residence Inn Marriott Florence will gladly receive the supplies necessary for any function. The shipment of such material will be accepted no sooner than 3 days prior to the function. A nominal-handling fee of $5.00 per box, up to 50 lbs., ensures their delivery to your preferred location. Signage and Banners: Signs and banners are not permitted in the hotel lobby. In an effort to maintain appearances, the attachment of these items to function walls, floors, ceilings or curtains is also prohibited. Should these restrictions be of concern, please discuss them with your Catering Manager. Billing: Credit Card Authorization - All Charges Cancellations: Residence Inn Marriott Florence is holding the aforementioned space for the exclusive use by your group. Should the entire or partial program cancel, the Hotel will collect as liquidated damages, fees according to the following schedule: Cancellation Prior Total Estimated Revenue 0 - 14 days 100% 15 - 21 days 50% 22 - 30 days 30% Group Code of Conduct 1. The guest signing for each room(s) will be the person responsible for that room’s actions. 2. When entering / departing the hotel, please do so in a mannerly and considerate manner. 3. Please do not gather in the halls or walkways. 4. An adult is required to accompany minors in all hotel public areas. Adult/Chaperone is responsible for minors/team members actions in the hotel. 5. Proper dress is required in all common areas of the hotel, including walking to / from the pool and sports areas. 6. Please help keep the hotel as clean as possible. Should your group order delivery food, please notify hotel if you need garbage picked up outside your room or meeting area. 7. Guests are asked to maintain reasonable noise levels for the televisions, conversations, etc. 8. The use of any athletic equipment is prohibited while inside the hotel. Any equipment seen being used will be confiscated by our staff and returned upon departure. 9. Loud, obscene or boisterous behavior will not be tolerated and will result in only one warning. 10. A curfew of 11:00 pm is in affect – please reduce your sound levels (talking, televisions, radios, etc.) to a low level at that time for the remainder of the night. 11. Pulling fire alarms is a felony offense and will be reported.