The Customs Hall is a large climate controlled interior space. During a cruise ship call, thousands of passengers enter the country through this secured area. Once the ship leaves the processing kiosks are secured, allowing the hall for event use. The customs hall’s vast space, high ceilings, and limited columns provide an open and flexible floor plan for large scale events.

The Terminal Lobby area is comprised of the Entrance Hall, Ticketing Area and Passenger Waiting Area. Guests enter the venue through the entrance lobby, enclosed by a curved glass wall and and features a curved built in welcome desk. Through the glass doors is the ticketing area which features over 150 feet of check-in counter space available for a wide range of uses. The Passenger waiting area, located behind the ticketing area, contains the concessions desk. The entire Terminal Lobby Area is heated and air conditioned and has built in plasma screens, an audio system for background music and announcements, and a private VIP room with its own check in counter/back bar and private restrooms.

The Warehouse is the largest of the three main sections of the pier. With over 62,000 square feet of completely raw event space, the fully customizable warehouse has served as the main event space for conventions, dinners, and concerts.