I was left in charge of a close friend's wedding after one disaster after another plagued the encroaching day. One of the larger mishaps was the florist originally hired to create the floral arrangements pulled out at the worst possible moment with the wedding less than a week away "leafing" me in a lurch. Several panicked phone calls later lead me to Norton's Flowers & Gifts of Ann Arbor becoming the saving grace of the day. Their customer service representative handled my anxiety in a calmly efficient manner soothing my nerves. She wrote down the somewhat lengthy list of corsages, wedding bouquet and table centerpieces assuring me that they could handle it without a problem. I still don't know how they did it to this day and honestly never inquired, but she kept me updated with a status call every other day until the big day arrived. Norton's Flowers van showed up with everything, and I mean everything that was on the list. They were very professional and even helped us set up despite their busy delivery schedule. The most sincerest thanks is not enough for their extremely helpful assistance in making the wedding a success. I absolutely recommend them without any hesitation whatsoever.